Social Media in Conflict — The Case of Hamas

Christian Baghai
4 min readNov 1, 2023

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In the digital age, the war doesn’t just happen on the ground — it spills into cyberspace. The role of social media in the Israeli-Palestinian conflict is evolving to a point where it cannot be ignored, especially given recent developments. The Hamas-led social media offensive against Israel that began on October 7, 2023, highlights how crucial this virtual battlefield has become. There are key reasons why this shift is worrisome and poses an array of challenges for Israel, and by extension, for how democratic nations grapple with extremist narratives online. Hamas used platforms like Telegram, TikTok, and Instagram, which have lax rules against terrorist propaganda, to broadcast their brutal attack on Israel, which resulted in the loss of over 1,400 lives. They also spread misinformation and propaganda, inflating their military prowess, falsifying casualty figures, and blaming Israel for the suffering in Gaza. By showcasing their own atrocities and presenting themselves as the voice of Palestinian resistance, Hamas aims to transition from a local actor to a regional one, challenging not just Israel but shaping public opinion across the Middle East and beyond. This presents a complex challenge for Israel, which has to counteract the misinformation campaign with a coherent narrative, grounded in fact, and also deal with the international scrutiny and criticism that may arise from Hamas’s influence on social media. This isn’t just Israel’s problem; it’s a cautionary tale for democratic nations grappling with the influence of extremist groups online. As we move further into the 21st century, understanding and combating the role of social media in modern conflict is not merely optional; it’s imperative.

A Brutal Act of Digital Terrorism

On the ominous date of October 7, 2023, Hamas fighters infiltrated Israel through tunnels and boats, committing a horrifying massacre that resulted in the loss of over 1,400 lives. But the brutality didn’t end there; they hijacked the social media accounts of hostages and used them to broadcast their appalling acts, such as beheadings, stabbings, and shootings. This wasn’t merely an act of physical violence; it was an act of digital terrorism designed to instill fear deep within the Israeli populace and to spread propaganda and misinformation to the world. By using victims’ accounts to broadcast these acts, Hamas turned every Israeli’s social media feed into a potential theater of psychological warfare. In a society where social media acts as a primary source of communication, the ripple effects are incalculable. The attack also revealed Hamas’s new social media strategy, which aims to position itself as a dominant resistance movement in the Middle East and to challenge Israel’s legitimacy and security.

Spreading Misinformation and Propaganda

Beyond the psychological toll on Israelis, Hamas’s social media campaign is also fraught with misinformation. They inflate their military prowess, falsify casualty figures, and lay the blame squarely on Israel for the suffering in Gaza. While propaganda isn’t new in warfare, the scale and speed at which misinformation spreads in the digital age make it significantly more potent. Platforms like Telegram, TikTok, and Instagram, which have lax rules against terrorist propaganda, have become ideal channels for Hamas to disseminate its narrative. The misuse of hashtags and trends on popular platforms like Twitter and Facebook only amplifies their message, making it even more challenging for Israel to counteract these falsehoods. Israel, on the other hand, is running its own online campaign to target Hamas and justify its bombing of Gaza, using shocking images and testimonies from the attacks carried out by Hamas on October 7.

A Regional Player with Global Ambitions

This attempt to position themselves as the vanguards of Palestinian resistance and Islamic governance isn’t just aimed at Palestinian audiences but also targets Arab and Muslim countries around the world. Hamas uses Telegram, TikTok, Instagram, and other apps to spread its propaganda, misinformation, and violent images. Hamas also tries to appeal to the wider Muslim community by invoking religious symbols and rhetoric. Hamas’s online strategy poses a complex challenge for Israel and other democratic nations that have to deal with the influence of extremist groups on social media.

The International Impact and Israel’s Quandary

For Israel, the challenge is twofold. Firstly, there is the immediate necessity to counteract the misinformation campaign with a coherent narrative, grounded in fact. Israel has been trying to do this by using its own social media accounts and spokespeople to present its side of the story, expose Hamas’s atrocities, and highlight its efforts to falsify civilian casualties. But there’s also the more insidious issue of international perception. The wide reach of social media ensures that these extremist narratives penetrate into various corners of the globe, affecting public opinion and even drawing scrutiny from human rights groups and pro-Palestinian activists. As such, Israel’s conduct in the conflict comes under a microscope, subjected to critiques that may or may not be based on factual representations of the situation. This poses a dilemma for Israel: how to balance its security needs with its moral obligations and its reputation in the world.

Conclusion

The age of social media has revolutionized how conflicts are fought and perceived. Hamas’s recent foray into this digital battlefield presents a complex challenge that goes beyond the traditional realm of military engagement. It plunges deep into the psyche of the Israeli population, pollutes the information ecosystem, and impacts international perceptions, complicating Israel’s standing in the world. By using social media as a tool to spread misinformation, propaganda, and terror, Hamas aims to undermine Israel’s legitimacy, mobilize regional and global support, and erode public trust and resilience. Israel faces the difficult task of countering these online threats while maintaining its own narrative and credibility. The role of social media in modern conflict is not only a matter of security, but also of democracy, human rights, and peace.

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Christian Baghai
Christian Baghai

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